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HomeBuzz child safety standards

HomeBuzz is a private space for families, kids included. These are the child safety standards for HomeBuzz: the HomeBuzz: Family Social App on Google Play and the App Store, and the web app at app.gethomebuzz.com. They say that we prohibit child sexual abuse and exploitation (CSAE), how to tell us about a worry, and what we do when you do.

What is not allowed

HomeBuzz prohibits child sexual abuse and exploitation (CSAE) of any kind. That includes:

  • Child sexual abuse material (CSAM): any photo, video, drawing or words that sexualize a child.
  • Grooming: building trust with a child in order to abuse or exploit them.
  • Sextortion: threatening a child, or pressuring them for pictures or money.
  • Trafficking a child, or arranging to harm one, here or anywhere else.

An account or a family that breaks these rules is closed, and we report it to the authorities as the law requires.

How HomeBuzz is built to protect kids

  • Each family has its own private hive. There are no public profiles, and people outside the family cannot find a kid, see their posts or message them.
  • A parent makes each kid's account, decides what each kid can do, and can see everything in the hive, direct messages included.
  • A parent can have a kid's posts wait for a parent before anyone else sees them.
  • HomeBuzz shows no advertising and sells nobody's information.

How to tell us about a worry

  • In the app, from anywhere: open More, press "Send feedback", then "Worried about a child?". A kid finds "Send feedback" on Me.
  • In the app, about a post or comment: open its menu (the three dots), press Report, then "Tell HomeBuzz".
  • In the app, about anything else: open Me, press the gear for Settings, find "Worried about a child?" under Help and safety, and press Tell HomeBuzz.
  • By email: write to support@axelstack.com.

You write and send a report inside the app, without leaving it. A report sent this way only goes to the HomeBuzz team. Nobody in your family is told about it. Anyone in a family can send one, kids and grandparents too, and a parent cannot turn it off. To bring something to your own family's parents instead, press Report, then "Tell the parents".

If a child is in danger right now, call 911. You can also report child sexual exploitation straight to the National Center for Missing & Exploited Children at report.cybertip.org or 1-800-843-5678.

What we do with a report

  • A person on our team reads every report, the same day when we can.
  • We remove content that breaks these rules and close the accounts or the family responsible.
  • We report apparent child sexual abuse material (CSAM) to the National Center for Missing & Exploited Children (NCMEC), as United States law requires of us, and we keep what was reported for as long as the law asks.
  • We work with law enforcement when they ask, as the law allows.
  • A report, and what it was about, is kept even if the post or the family is deleted, for as long as a child's safety or the law needs it. The Privacy Policy says so.

The law

HomeBuzz follows the child safety laws that apply to it, including the federal law on reporting child sexual abuse material and the Children's Online Privacy Protection Act (COPPA).

Contact

Our point of contact for child safety, and for anything on this page, is support@axelstack.com.

Company
AxelStack LLC
Mail
2934 Dolphin Dr # 1222, Elizabethtown, KY 42701
Phone
(270) 681-2484
Email
support@axelstack.com
HomeBuzz, from AxelStack LLC
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