Terms of Service
Effective November 12, 2026
These terms are an agreement between you and AxelStack LLC, which makes HomeBuzz ("we" and "us"). By using HomeBuzz you agree to them and to our Privacy Policy.
Please read section 12. It says disputes are settled by individual arbitration, not in court, and not as a class action. You can opt out within 30 days.
1. Who can use HomeBuzz
- A hive is started by a parent or legal guardian who is at least 18 and lives in the United States. That parent agrees to these terms for themselves and for each child they add, and is responsible for how their children use HomeBuzz.
- Any other adult in a hive agrees to these terms for themselves.
- A hive is for one family. Add only people in your family. We may remove anyone who is not.
- Keep passwords and your family code private. You are responsible for what happens under your account.
2. Plans and payment
- Plans renew automatically, monthly or yearly, at the price shown when you sign up, until you cancel. We charge the payment method on file, or Apple or Google does for a plan bought in their store, at the start of each period.
- If your plan starts with a free trial, you will be charged when the trial ends unless you cancel before then.
- A parent can cancel at any time: a plan bought in the App Store or Google Play in that store's subscription settings, and a plan bought on our website in Family settings, under Plan and billing, or by emailing us. Your plan stays active until the end of the period you paid for, then stops renewing.
- Payments are not refundable, including for unused time, except where the law requires.
- We may change our prices. We will tell the paying parent at least 30 days before a new price applies to them, so they can cancel first.
- Magic credits and other add-ons have no cash value, cannot be refunded or transferred, and end when your hive is deleted.
- Prices do not include sales tax. We add it where required.
- If you pay through Apple or Google, their terms cover billing, cancellation and refunds.
3. Your content
- You own what you post. You give us permission to store, copy, change the format of and show it to the people in your hive, only as needed to run HomeBuzz: for example making thumbnails and captions, shrinking videos, and making Magic pictures you ask for. That permission ends when the content is deleted, apart from copies in backups for a short time.
- You are responsible for what you post, and you confirm you have the right to post it.
- Parents in a hive can see, approve and remove anything posted or sent in it, including direct messages.
4. Rules
Do not use HomeBuzz to:
- break the law, or help anyone else break it;
- post sexual content involving a minor, or anything that exploits a child;
- harass, threaten or bully anyone;
- post anything sexual, violent, hateful or otherwise objectionable;
- post someone's private information or photos without their permission;
- add people who are not in your family;
- get into accounts, hives or systems that are not yours, or spread malware;
- copy, resell, scrape or reverse engineer HomeBuzz.
There is zero tolerance on HomeBuzz for objectionable content and abusive users. Anyone can report a post or comment in the app, and block a person who bothers them.
We report child sexual abuse material to the National Center for Missing & Exploited Children, as the law requires. We may remove content, and suspend or close an account or a hive, that breaks these rules, with or without notice.
5. Magic
Magic makes pictures with Microsoft hosted AI, from a photo or a message. A parent decides whether the family's children can use it, and can turn it off at any time. Results can be wrong, odd or not what you asked for, and some requests are refused by automatic checks. Use only photos you have the right to use. You may keep and share the pictures Magic makes for you. Report a picture in the app if something is wrong with it.
6. Storage and your own copies
Each plan has a storage limit. HomeBuzz is not a backup service: keep your own copies of photos and videos that matter to you. A parent can download everything in the hive from the app.
We are not responsible for content that is lost, damaged or deleted, whatever the cause, to the fullest extent the law allows.
People in your hive can usually download the photos and videos they can see, and keep or share them outside HomeBuzz. A parent can turn this off for a person. We are not responsible for copies once they leave HomeBuzz.
7. Leaving, and when a plan ends
- A parent can delete a person, or the whole hive, in the app. Deleting cannot be undone.
- If a payment fails, the hive stays open while the app store or our payment processor tries again. If the plan ends, the hive becomes read-only for 30 days: parents can still open it to look at it and download it, and nobody can add anything. After that it can no longer be opened, and we delete it within 120 days of the plan ending.
- We may suspend or end your access if you break these terms. If we stop offering HomeBuzz, we will give you at least 30 days to download your content.
8. Changes
We may change, add or remove features. We may update these terms at any time by posting them here with a new date. If a change is important, such as to prices, cancellation or section 12, we will let the paying parent know, for example by email or in the app. Using HomeBuzz after a change means you accept it. A change does not apply to a dispute that started before it.
9. Apple and Google
If you got the app from the App Store or Google Play, these terms are between you and us, not Apple or Google, and they are not responsible for the app or its support. If you got it from Apple, Apple's Standard License Agreement also applies, and Apple and its subsidiaries may enforce these terms as third-party beneficiaries.
10. No warranties
HomeBuzz is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not promise that HomeBuzz will be uninterrupted, error free or secure, or that content will not be lost. We are not responsible for what people in your hive post or send.
11. Limits on our liability
To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost data, profits or goodwill. Our total liability for all claims is limited to the greater of what you paid us in the 12 months before the claim, or $50.
Some states do not allow some of these limits, so they may not all apply to you. The parent who started a hive agrees to cover our costs, including reasonable lawyers' fees, from claims caused by their hive's content or by breaking these terms.
12. Disputes
- Talk to us first. Send us your name and what is wrong, using the details under Contact below. If we cannot settle it within 60 days, either of us may start arbitration.
- Arbitration. Any dispute about HomeBuzz or these terms is decided by binding arbitration with the American Arbitration Association under its Consumer Arbitration Rules, not in court. Either of us may instead bring a claim in small claims court.
- No class actions. Claims are brought only by one person or family, not as a class, collective or representative action. You and we both give up a jury trial.
- Opting out. You can opt out of arbitration within 30 days of first agreeing to these terms by sending us your name and that you opt out, using the details under Contact below.
- If the class action waiver cannot be enforced for a claim, that claim goes to court instead of arbitration.
- A claim must be brought within one year after it arises, where the law allows that limit.
- These terms are governed by the Federal Arbitration Act and the laws of Kentucky. Anything not arbitrated goes to the state or federal courts in Hardin County, Kentucky.
13. The rest
These terms and the Privacy Policy are the whole agreement between us. If part of them cannot be enforced, the rest still applies. Not enforcing a term is not giving it up. We may transfer these terms if our business is sold or merged; you may not transfer them. Send copyright complaints to us using the details under Contact below.
Contact
- Company
- AxelStack LLC
- 2934 Dolphin Dr # 1222, Elizabethtown, KY 42701
- Phone
- (270) 681-2484
- support@axelstack.com